I have been cut off from the world of information! The information highway offramp at my house is busted! I have had no internet service since Monday night (I'm in a Caribou, I couldn't take it anymore). Comcast canceled the first service appointment due to a service outage (somewhere.....), and now we're scheduled for tomorrow (yes, Sunday) evening. Nuts, isnt it?
I haven't been able to IM, email, shop, find addresses, find recipes, etc. etc. etc. (plus more etceteras).
I hope to back online tomorrow evening, or I'll be searching out wifi somewhere.........
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3 comments:
I apologize for the inconvenience.
Please feel free to reach out to me if you need further assistance. I work for Comcast and I will be happy to assist.
Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com
Thanks Mark. Two very nice technicians came out at 6:30 on Sunday night and fixed my problem. I would like to know, however, why no one called me on Friday when the original appointment was cancelled due to a service outage? I know things like that happen (I used to work in customer service for a telecom company), but it would be nice to get a call.
Thanks!
How did you manage to get a rep from Comcast to read your blog??? Very cool.
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